Testimonials
It is extremely important to look at reviews of tradespeople before deciding if they are the right fit for your particular project. Comments from previous customers can give an invaluable insight into the type of person s/he is; the quality of their work, their timekeeping, their personality, their reliability and their integrity.
I always urge my prospective customers to look at reviews and comments left by my previous clients before making a decision as to whether to work with me and my company. Below are genuine reviews, taken from my Checkatrade profile, my Facebook business page and my myBuilder.com profile.
“Jack did a fantastic job with the bathroom renovation. We are really happy customers! He was always prompt with replies and took all the stress out of planning. He always left the ‘site’ tidy and worked round our school pick up and drop off. He was very considerate of the neighbours and generally got on with the job at hand. The quality of work was excellent and he has made our house feel very homely. We would definitely use him again if moving or considering another home improvement. Again, excellent workmanship in a timely manner by a very professional person.”
— Shaun and Jessie, September 2023
“The company carried out the works very competently and the standard of the work was excellent. It included the removal of the existing units, the installation of new Howdens units, a new worktop, a new sink, a new water softener, some wall tiling and painting of ceiling and walls.”
— Dawn, August 2023
“Jack from JH Home Improvements redid our shower room recently. Jack was punctual, professional, tidy and friendly. He finished the work on time. He did every element of the work himself. He even managed to fit in a last minute job we asked him to do. We are very happy with his work and would recommend him for any plumbing and tiling work”
— Fatmagul, August 2023
“Jack has just completed our bathroom for us and we are absolutely delighted with the end result. He is hard working, tidy and clean and completely respects that it is your home and having any renovation or upgrade is going to be disruptive and stressful. We were completely floundering at the beginning as there is just so much choice - we thought we knew what we wanted but changed our minds quite a number of times, but Jack was incredibly patient with us and gave us the time to get it right. More importantly he is one of the nicest people you can have working for you.”
— Allie and Matt, June 2023
“We really, really love our new bathroom!
Jack is super friendly and knowledgeable. she even helped us in a couple of extra jobs. High quality standards, reliable and great communication all the way! You need to book him in advance as he is that good 👍🏻 worth the wait.”
— Min and Andy, April 2023
“Highly recommend Jack for all home improvements. We have just got Herringbone flooring laid throughout our house which is unbelievable. Great customer services and listens to what you actually want and provides suggestions as well.
We have used Jack for lots of projects and would highly recommend contact him for any jobs you may have.”
— Steve and Abby, March 2023
“Clean, tidy and efficient. Jack has done a brilliant job with our new family bathroom”
— Sue and Len, March 2023
“Jack tiled our kitchen and did a beautiful job! Helped with suggestions on aspects we wasn’t sure about and completed the job in the timeframe he said. Would definitely recommend and we are having him back for further jobs.”
— Billie and Crue- March 2023
“Over the last couple of years Jack has carried out three complete replacement projects for us. We are delighted with all the workmanship; Jack consulted with us all the way, and left us with heating, hot/cold water (and washing machine!) every day. He worked with suppliers to revise designs and manage fluctuations in deliveries that resulted. We really appreciated his advice and expertise. After each day’s work he left the place clean and tidy; he, and his brother Sam, were a pleasure to have around the house. We have no hesitation in recommending JH Home Improvements.”
— Siobhan and Peter, December 2022
“We are delighted with our new bathroom! Jack was an absolute pleasure to deal with throughout the process - he's friendly, approachable, trustworthy, and transparent with pricing, timescales etc. We'd thoroughly recommend Jack for any bathroom upgrade projects.”
Callum and Amy - December 2022
“Jack is one of those trades people who is great to work with. He’s brilliant at what he does, extremely reliable, respectful and cleans away at the end of each day. Jack has done our bathroom and shower room this year and we were really impressed with his work ethic and eye for detail. What’s great is the fact that Jack could do everything including some stretching ideas we had about lighting, and he met us all the way on these and was absolutely part of the solution. We’d highly recommend Jack and would use him again in future if the opportunity arose.”
Tris and Becky - June and August 2022
“Jack was a pleasure to have in our home - not least because, unlike so many tradesmen, he recognised that whilst our kitchen and dining room would be his workplace for the three weeks that the work took, it never stopped being our home.
And we couldn’t be happier with the result. Jack discussed all the details with us as he went along so we always felt in control - never coming back one evening (we were totally comfortable leaving Jack in the house alone) to find something we wished had been done a different way or put in a different place.
So it’ll be of little surprise that we’ve asked him to quote on another project, and would have absolutely no hesitation in recommending him to anyone.”
James and Sarah, April 2022
“Jack was an absolute pleasure to deal with. He has punctual, hardworking, consulted us on everything and we ended up with an amazing bathroom which we love. We would highly recommend him and have already booked him in to refit our other bathroom.”
Nicola and Mark, March 2022
“I totally love my new bathroom thanks to Jack. I really needed my hand holding through the process from choosing what to go where and within a budget. Jack helped me order everything I needed for him to get cracking and make our bathroom look and feel new. Each day he arrived & worked throughout leaving no signs of his existence around the house at the end of each day, clean & tidy! Each step of the process was explained and gave advice where needed. Didn’t need another trades person for this room as Jack could do everything, all the accessories, lighting, radiator, painting, fan. Completed in the time frame estimated. Top job and would definitely recommend!”
Sarah, January 2022
“Jack has just finished installing a new bathroom for us. It looks fantastic and we are delighted with it. He is a very polite, personable person. He was really clear about charges, got me a great discount at our local bathroom supplier and he himself is reasonably priced. He is reliable and in constant communication about what he thinks might be best and to get all your ideas.
All in all, can’t recommend him highly enough and will certainly be using him again as he is skilled in so many areas.”
Alexa, November 2021
“Another fantastic job by Jack. Superb workmanship, accurate pricing and job done in a clean and timely manner.”
Keith and Marie, October 2022
“Jack recently updated my Kitchen. He was able to remove the old kitchen and repair the walls before installing the new units and work surfaces to a high standard. Jack was very reliable and flexible providing a highly professional, efficient and skilled service. (I decided to do the painting round the window sill myself)”
Kate, August 2021
“In our kitchen Jack completed a full kitchen refurb. He is polite, quiet and very professional. He tidies up well and leaves the area as workable as possible for as long as possible to minimise disruption. He has amazing skills, he put in new lighting and sockets, plastered, fitted new appliances and worktops, did tiling and decorating. He is well priced and did a great job. I highly recommend his company.”
Marie and Keith, July 2021
“Can’t recommend Jack highly enough. He was a pleasure to deal with from start to finish, offering great advice along the way.
The end result was better than we ever imagined.”
Nick, July 2021
“Jack has just completed a new bathroom for us. He has many skills, so has fitted hidden ceiling lights, moved the lightswitch, replastered, done the plumbing, tiling and decorating. Jack is a tidy worker and reliable tradesperson who works skilfully and professionally.”
Marie and Keith, July 2021
“Jack has recently completed a re-tiling job in our conservatory following an insurance claim due to a collapsed drain underneath the the floor. The insurers were unable to come up with any practical solution for replacing the tiles but Jack came and quoted a fair price to return the floor to its original state. He worked methodically and with great care, cleaning up after himself on all three visits as he skillfully returned the floor to its original appearance. We are thrilled with the results and so pleased to learn that Jack is now fully qualified in Electrical work as well as plumbing. We cannot recommend him highly enough.”
David, April 2021
“Jack replaced our kitchen tap and a bathroom radiator. He was incredibly professional, hard working and friendly, he did a brilliant job and would highly recommend his services.”
Edwina, March 2021
“Where to start? Jack was a god send to us. We were let down last minute by a different bathroom fitter and Jack came and saved the day. (Jack had a course cancelled due to COVID so was available, it was fate)
He is really transparent and reasonable with his pricing from the beginning and there were no unexpected costs added at the end.
Jack is professional, punctual, friendly, contactable. He is really knowledgable and extremely skilled; being able to do everything himself.
He was helpful, giving us advice on what way to place the tiles and the best height to put the shower. You could see that he loves what he does.
Another great thing he did was liaise with suppliers about any issues meaning we didn’t have to worry about a thing.
We were comfortable to leave him in the house on his own and he was extremely tidy.
I should also mention when he had to wait for things to dry he would go round filling cracks/ dents in the walls. Something small but really appreciated.
He did everything in the timescales and any snags he was quick to come back and get them sorted.
We are so happy with our new bathroom. It is even better then I expected.
We have already scheduled Jack in to do some more work for us.
Thank you for everything Jack!”
Katy and Joe, January 2021
“Polite, professional, punctual and amazing work. I cannot recommend Jack highly enough.
He tiled, laid underfloor heating and fitted a bathroom and an ensuite from scratch in less than 2 weeks - that included our smart shower that baffled some of the other people who quote.
The rooms look like something from a catalogue now and Jack had some great ideas about things too.
Thank you!”
Kate, November 2020
“Jack finished the work promptly and to a high standard. I would be happy to use him again and would recommend him to friends”
Libby, September 2020
“High quality work and he gave us great advice in a few areas as we had to tie into existing tiles, quick and efficient but never felt like any of it was rushed. Most importantly, it was very reasonably priced and we are really happy with the difference it has made. Really nice guy, really good work! Highly recommended.”
Dan and Lauren, August 2020
“Highly recommend Jack with prompt and reliable communication and work which was finished to a really high standard.
More than happy to leave a key so he could come and go while we were away.
Grew at communication, a pleasure to have working in our home with and without us there. Pleased with the high standard that was completed”
Helen and Lee, August 2020
“Jack offers an excellent service that encompasses all the important things that we look for when we do work on the house. His quote was prompt and clear. He was reliable, he did what he said he was going to do when he said he was going to do it! He was punctual and stayed 100% on site to finish a job. His communication was excellent, quick to respond with information and answers to questions. He's a pleasure to have to work around the home and gets on with the job. He's positive and energetic. His work is finished is to a very high standard with great attention to detail.”
Ruth and Garry, July 2020
“New kitchen sink, tap and pump fitted. New Toilet and hand basin fitted in bathroom. Jack did a fantastic job, he helped us source all of the products collected them from the suppliers and fitted them to a great standard. This is the second time Jack has done work for us, he is so reliable, hardworking and punctual. Would definitely recommend his services.”
- Irene, July 2020
“The work was excellent and on time. Jack was friendly, professional and helpful. Very impressive.”
- Chris, May 2020
“It was refreshing for the final invoice to be as quoted. We were kept informed of any issues during the time it took to complete the job. Being in a Victorian cottage, we expected the unexpected! But the work was carried out with minimal fuss and we were very pleased with the outcome. Every day he was here, the area was left tidy and we were given a verbal status report. The quality of work and attention to detail was impressive. We started with a tired and drab bathroom but ended it up bright and airy and no more damp from aged pipework. We would totally recommend JH Home Improvements!”
— Nigel and Zoe, May 2020
“
You can see from the very high marks that we were exceedingly impressed with the way Jack worked and delighted with the end product. Jack consulted us at key points and helped us feel confident about our decisions. His expertise helped us enormously. He worked unobtrusively and very hard. He was a pleasure to have in the house. We would have no hesitation in recommending him to anybody.”
— Christopher and Jane, May 2020
“Jack was great to have have around , he did an outstanding job on our Utility room and Bathroom , we found Jack to be enthusiastic and driven to get the work started and finished to a high standard without any drama. I don't normally leave feedback but where praise is due it's due. Wouldn't hesitate to have him back in the future!”
— Neil, May 2020
“We were very happy we decided to hire Jack. The work was completed as per our requests and to a high standard; the working areas were tidied at the end of each day and communication was excellent throughout.
We have already asked him back for further works.
Highly recommended!”
— Hamish and Gemma, Feb 2020
“Jack did a fantastic job. He is punctual, hard working and a very tidy worker. We are thrilled with the finished bathroom.”
— Nadine, September 2019
“Jack did an excellent job renovating my bathroom and I love the finished result. He was always hard-working, punctual, polite, and tidy. He took real pride in completing his work to a high standard, and to my satisfaction. In particular, the tiles are beautifully laid. I would recommend him highly - and have already recommended him to a friend!”
— Madhu, September 2019
“Jack has done a wonderful job on my ensuite. He was extremely helpful, giving me excellent advice. Jack works hard, is a pleasure to have working in the house and is always punctual. Jack replies quickly to email and always kept me informed of progress. I will certainly be using his services again.”
— Angela, June 2019
“Friendly and professional. Always punctual and worked hard to improve my tiny bathroom with a nice new shower and smart new tiles. Really helpful and reliable. Completed work in a timely manner and always cleaned up afterwards.”
— Jane, March 2019
“Jack did a really good job and my bathroom, en-suite and kitchen now look very smart. The tiles work very well, and they feel nice and solid to walk on. It was also good to talk with Jack at the start about various options.”
— Nick, Feburary 2019
"It was a pleasure to have Jack work on my two bathrooms, where he completed two floor tilings and partial wall tiling, painting and added accessories (cabinet & mirror) to the rooms. He fitted the toilet/sink plumbing back together and also plastered some of the wall in prep for tiling. He was very professional and knowledgable about his craft, open and honest about what would look good, self-sufficient, had excellent attention to detail and maintained a high expectation for his own work, requiring little (if any) nit-picking by me. He was a good communicator, ensuring I knew when he would arrive each day and nearly always there by 8:30 am. He was trustworthy, allowing me to leave him to get on with the job during the day while I went to work. His labour costs were reasonable and competitive. I would not hesitate to recommend him to others and if I had more tiling/plumbing to be done, he would be my first port of call. Being a nice person was a bonus and he had that in spades”
— Andrew and Gina, December 2018
"Jack did a great job fitting an understairs toliet and sink. The tiles in a herringbone pattern look great. I would recommend Jack”
— Nathan, September 2018
“After having Jack in for a few jobs (Painting & Plastering) I can safely say that Jack will:
1. Carry out a job with great care, consideration and ability
2. Be professional as he does it
3. Be a nice bloke to have around, polite and positive.
Would recommend without hesitation.”
— Dominic, September 2018
“Very pleased with the work carried out in our bathroom, Jack offered good advice and finished his work with a great level of skill and finesse. Jack let himself in and out and the house which was left clean and tidy at the end of each day, if it wasn't for the work being done I would not have noticed he had been there at all. I highly recommend JH Home Improvements”
— Daniel, August 2018
“Jack tiled an area in our kitchen. He was very professional, worked quickly and tidied up after him. Very polite and punctual. I highly recommend him and would definitely use Jack again.”
— Susan, June 2018
“Jack redecorated every room in our house and did a brilliant job. We didn't bother to take up the carpets and he didn't get a drop of paint on them. He did what we asked, showed up when he said he would and left everything clean and tidy.”
— Zoe, June 2018
“Jack’s work was excellent; I am delighted with the finish he achieved on my kitchen. He is conscientious, polite and an extremely tidy worker. He quoted a very competitive price and did the work in the exact time-frame he promised and I would not hesitate to recommend him”
— Esther, June 2018
“Jack is professional and reliable - an all too rare commodity amongst trades people. Would not hesitate to recommend.”
— Neil, June 2018
"Jack is a delightful individual who has completed tiling my two bathrooms with white metro tiles and blue cornices. He was fortunately available at short notice and worked hard to finish on time. He measures everything very carefully and the tiles are beautifully laid. Jack worked well with the plumber and carpenter and we are very pleased with the completed bathrooms. I would be very happy to recommend him.”
— Alison, May 2018
“Jack of J H Home Improvements was a great worker, skilled estimator, and excellent tiler. The kitchen/utility was well planned each day to fit into our usage of the area. We were kept informed each day as the work progressed. The result was a superbly enhanced kitchen/utility. I wouldn't hesitate to recommend him to others. A great job reasonably priced.”
— Roger, April 2018
"Jack was great. He was flexible when we weren’t quite ready for him to start the job due to delays with builders. He turned up on time every day, was polite, tidy and most importantly did a brilliant job tiling our bathroom and kitchen, including installing underfloor heating. I would happily recommend him. Thank you!”
—Laura, March 2018
"Jack was really great to work with - very polite and helpful. He’s passionate about tiling and he tiled 100sqm of our lounge and hallway really well. He also cleared up carefully at the end of each day after all the work was done. We would use him again.”
— Sam, December 2017
"Jack is a young British tradesman who is incredibly responsible always on time, always does what he said he was going to do - when he was going to do and did great job transforming two bathrooms and a utility room and laying under floor heating in both. I have since worked with him for my company too and he hasn’t disappointed yet. Highly recommended”
— Adam, June 2017
“Jack came and discussed my requirements and measured up to enable him to give me an estimate of materials needed. Having put down dust sheets, Jack removed the old tiles from my kitchen, and packed them away ready to dispose of. He made good the walls where necessary and also re boarded and re plastered up a hole. While Jack was working he was always tidy. He always tidied up at the end of the day. Jack was very professional, keeping me informed of how the work was going, and if he was going to be late due to getting more materials. Jack was always reliable and I could phone/text him if I felt I needed to at any time. I am extremely pleased with the end result. My kitchen looks exactly as I had hoped with a very professional finish.”
— Jenny, October 2016